Shipping & Delivery

Shipping

Rock and Herb is based in Singapore. We partner with local courier for domestic shipping and DHL Express Worldwide for international shipping.

For international shipping, we ship to the following destinations:

Asia Pacific

Australia, Bangladesh, Bhutan, Brunei, Cambodia, China, Cook Islands, East Timor, Fiji, Hong Kong, India, Indonesia, Japan, Kiribati, Laos, Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Pakistan, Papua New Guinea, Samoa, Solomon Islands, South Korea, Sri Lanka, Tahiti, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam
 

US, Canada & Mexico

America, Canada, Mexico


UK & Developed Europe

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City

 

Costs

Dosmetic Shipping

Dosmetic shipping in Singapore takes about 2-4 working days. The delivery charges are:

Order Value

≤ S$70

> S$70

Singapore

$8.00

Free

 

International Shipping (via DHL + Local Courier)

International shipping using DHL Standard + Local Courier takes about 6-12 working days. The delivery charges are:

Order Value

≤ S$70

> S$70

Australia

$10.00

Free

Japan

$10.00

Free

Hong Kong

$10.00

Free

Malaysia

$8.00

Free

South Korea

$10.00

Free

Taiwan

$10.00

Free

Thailand

$10.00

Free

United Kingdom

$15.00

Free

United States

$15.00

Free

 

International Shipping (via DHL Express)

 

International shipping by DHL Express takes about 2-5 working days. The delivery charges are:

Order Value

< S$70

S$70 - S$200

> S$200

Malaysia

$25.00

$10.00

Free

Rest of Asia Pacific

$35.00

$20.00

Free

USA, Canada & Mexico

$40.00

$30.00

Free

UK & EU

$40.00

$30.00

Free

 

Delivery

Domestic

Delivery for domestic purchases takes place via our local courier and takes about 2-4 working days. The order is tracked and once we have confirmed the order, we will send out the tracking number to your email.

DHL Ecommerce

DHL Ecommerce handles the order from Singapore to your country. DHL then liases your local post office to deliver to you. This can take anywhere from 1 to 3 weeks, depending on the country you are located in. The order is tracked and once we have confirmed the order, we will send out the tracking number to your email. You can then track via the tracking number for a more accurate delivery schedule. Do contact us for a more a more accurate delivery schedule based on your location should you be concerned about delivery times.

DHL Express

DHL Express typically takes between 2-5 working days to deliver your order to you, depending on which country you are located in. The order is tracked and once we have confirmed the order, we will send out the tracking number to your email. You can then track via the tracking number for a more accurate delivery schedule.